Privacy policy
At Meckavo E-Store (Meckavo Sports & Infra Pvt. Ltd.), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.
By accessing our website or making a purchase, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our website:
a) Contact Information
· Name
· Email address
· Phone number
· Billing and shipping addresses
b) Order & Payment Information
· Order details
· Payment method details (handled securely by Shopify or our payment partners - we do not store your card information)
c) Account Information
· Username
· Password
· Preferences and saved items
d) Device & Usage Information
Collected automatically through cookies or analytics tools:
· IP address
· Browser type
· Device information
· Pages viewed, time spent, and interactions on our website
e) Communication Information
· Messages, enquiries, or support interactions you send to us
2. How We Use Your Information
We use your information to:
· Process and fulfill orders
· Provide customer support
· Send order updates, invoices, and shipping notifications
· Improve website performance and user experience
· Personalize product recommendations and marketing (if you opt-in)
· Prevent fraud and maintain website security
· Comply with legal obligations
We do not sell your personal data to anyone.
3. Sharing of Information
We may share your information with:
a) Service Providers
Trusted partners who help us operate our store:
· Shopify (store hosting & platform)
· Payment gateways
· Shipping and logistics partners
· Analytics providers
· Customer support tools
These parties only access data necessary to perform their services.
b) Legal Requirements
We may disclose information if required to:
· Comply with law
· Respond to government or law-enforcement requests
· Protect our rights or prevent fraud
4. Cookies & Tracking Technologies
Our website uses cookies to:
· Enable secure login
· Remember items in your cart
· Improve website performance
· Provide personalized content and marketing
· Google Analytics and advertising tools to understand traffic and improve marketing performance
You may disable cookies through your browser, but some features may not work properly.
5. Data Security
We use secure technologies and industry-standard practices to protect your personal information.
However, no internet transmission is completely secure. Please keep your account password confidential.
6. Data Retention
We keep your information only as long as necessary to:
· Complete your orders
· Provide services
· Comply with legal requirements
· Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
· Access your personal data
· Request corrections
· Request deletion
· Opt-out of marketing emails
· Disable cookies
For any such requests, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content on those websites.
9. Children’s Privacy
Our website is not intended for children under 18, and we do not knowingly collect their information.
10. International Transfers
Your information may be stored or processed outside India, including by Shopify servers.
Shopify protects data according to global privacy standards.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Meckavo Sports & Infra Pvt. Ltd.
Official Online Store operated by Meckavo Sports & Infra Pvt Ltd.
GST Registered Company (India)
GSTIN: 09AAPCM5612E1ZD
Email: info@meckavosports.com
Phone: +91 95395 87408
Address: 808, Tower - A, 8th floor Ithum Tower, Block A, Plot No. 40,
Sector 62, Noida, Uttar Pradesh 201301.
Meckavo Sports & Infra Pvt. Ltd. is the data controller responsible for your personal information.