Shipping policy

Nature of Products Sold
All items sold through the Meckavo Sports & Infra Pvt. Ltd. e-commerce store are physical products only.
We do not sell digital products, consultancy, or service-only offerings through this store.
Any construction or installation services offered by Meckavo Sports are not part of online purchases unless explicitly mentioned on the product page.

Shipping Timeframes

Shipping and delivery timelines vary depending on product type and order requirements:

  • Standard products: Typically dispatched within 1–2 weeks
  • Large or customized physical products (such as artificial turf rolls, sports flooring materials, nets, poles, lighting systems, etc.):
    Dispatch typically occurs within 1–8 weeks, depending on manufacturing and logistics requirements.
    Exact dispatch and delivery estimates are clearly displayed on the product page or at checkout before payment.

Estimated delivery timelines are shared with customers during order processing.

Shipping Charges

Shipping charges are calculated based on:

  • Product weight
  • Shipment size
  • Quantity
  • Delivery destination

India Shipping Rates

  • Shipping costs are calculated and displayed at checkout before payment.
  • Rates vary by product category (e.g., turf materials, granules, courts, accessories).

Free Shipping

  • Free shipping applies only to selected products and is not available on all items.
  • When a product qualifies for free shipping, this is clearly shown on the product page and at checkout.
  • Products that do not qualify for free shipping will clearly display “Shipping charges, if applicable, will be shown at checkout.” on the product page before purchase.
  • Applicable shipping charges (if any) are displayed at checkout before payment is completed.

Bulk & Oversized Shipments

For oversized or bulk orders, our team may contact the customer to:

  • Confirm delivery feasibility
  • Finalize logistics
  • Schedule dispatch

Order Processing & Dispatch

  • Orders are processed only after successful payment confirmation
  • Shipments are dispatched from our warehouses or manufacturing units directly to the customer’s delivery address
  • We work with trusted third-party logistics partners and, where applicable, Meckavo’s in-house transport team

Tracking & Updates

Customers will receive updates regarding order processing, dispatch, transit status, and expected delivery timelines through email or phone communication.

Customer Responsibilities (For Bulk Deliveries)

For large or bulk product deliveries, customers may be required to ensure:

  • Accessibility for delivery vehicles
  • Availability of manpower for unloading (if required)
  • Safe and secure space for material storage

Possible Delays

Delivery timelines may be affected by factors beyond our control, including weather conditions, transport restrictions, strikes, customs procedures, or site readiness issues.
Any such delays will be communicated promptly.

Service Coverage

  • Pan-India Shipping: Available across most regions in India
  • International Shipping: Available for select physical products, subject to customs regulations and destination-specific requirements

Important Note

All products sold through our e-commerce store are physical goods shipped to customer delivery addresses.
References to bulk or customized logistics apply only to large physical products and do not represent service-only or construction offerings.
No on-site construction or installation services are included unless explicitly stated on the product page.

Contact Us

For shipping or delivery-related queries, please contact:

Meckavo Sports & Infra Pvt. Ltd.
Official Online Store operated by Meckavo Sports & Infra Pvt Ltd.

GST Registered Company (India) 
GSTIN: 09AAPCM5612E1ZD
Email: info@meckavosports.com
Phone: +91 95395 87408
Address: 808, Tower - A, 8th floor Ithum Tower, Block A, Plot No. 40,
Sector 62, Noida, Uttar Pradesh 201301.